The principles and values that guided Dave Frisch, founder of Frisch’s Big Boy restaurants, are the same values that continue to guide the Frisch’s Big Boy organization today. 70 years ago, Dave Frisch established an organization grounded in serving quality food, working together as a family to serve families, serving the greater community, delivering on time with integrity, and enjoying the people you work with and the work that you do. Today, the Frisch’s team embraces these same values that enable us to best serve each other and our guests.
Quality – deliver your best each and every time
This begins with providing our best service and support to each other — our internal customers. For our external customers, we will provide them with the highest quality products and service. When we deliver our best each and every time, we will be GUEST CENTRIC to both our internal and external customers.
Family – fosters a culture of courtesy, kindness and respect of all persons (employees and customers)
As a family, we care about each other and our customers. We embrace all persons as we are a diverse workforce. We will support each other through teamwork, coaching and development, fair treatment and mutual respect. We are FAMILY.
Community – promotes giving back and support to the communities we serve
Building on our rich history of community involvement, we will continue to support our local communities by giving of ourselves (TIME, TREASURE & TALENT). In addition, we will support our communities and future generations through our sustainability efforts.
Accountability – models high integrity and ethics
Being transparent and “real” with each other is critical. This helps us to embrace change and admit our mistakes. We will provide open, honest feedback to help us get better together. It also includes ensuring we hold ourselves and others to DOING THE RIGHT THING, as we have a responsibility to deliver results to our stakeholders, owners and partners.
Fun – creates opportunities to make each day enjoyable and FUN
Life’s too short, not to enjoy the ride! We will recognize each other’s contributions and achievements, all the while creating an environment that supports and allows people to have fun each day. This is how we’ll be the BEST PLACE TO WORK, EAT and OWN.